Ordering and Information

To place an order by phone or for information on an item's availability, call  504-895-3909. 

Delivery

Most items will be shipped with-in 48 hours from receipt of your order.  Because each piece of Dominique Giordano's jewelry is hand-crafted, some pieces may require more time.  You will be notified if there is a delay in shipping.

Details

-Please specify ring size where available

-Some color and beading material may vary based on availability.

Store Policy

Dominique Giordano wants you to be completely satisfied with your purchase.  Returns are accepted within 15 days of purchase with your sales receipt for EXCHANGE OR STORE CREDIT ONLY.  No refunds refunds will be given under any circumstances.  Special and custom orders are final sales and can not be returned or exchanged. All 50% off sale items are final.

Privacy Policy

Welcome to the Dominique Giordano Jewelry Design website (the “Site”). At Dominique Giordano Jewelry Design, we seek to provide you with an enjoyable shopping experience while maintaining your privacy. The information that we may collect through the Site allows us to enhance your shopping experience by catering to your personal preferences and providing effective customer service. Please read this entire Privacy Policy which will inform you as to the types of information we gather, as well as how we will use and protect such information. By visiting the Site you are agreeing to the terms of our Privacy Policy. If you do not agree with our Privacy Policy, please do not access the Site.

INFORMATION COLLECTED

In order to use the Site you may be required to complete a registration process in which we collect certain personal information such as your name and email address. When you register, you may also consent to receive email correspondence from us. We will use your personal information to complete transactions, respond to your requests, deliver the products and services you request, and notify you of promotions, updates, or special offers that we think may interest you.

In the event that you voluntarily submit additional, unsolicited personal information during the registration process or thereafter to Dominique Giordano Jewelry Design, you expressly consent to Sominque Giordano Jewelry Design's collection and storage of such information.

In the event that you voluntarily submit additional, unsolicited personal information during the registration process or thereafter to Dominique Giordano Jewelry Design, you expressly consent to Dominique Giordano Jewelry Design's collection and storage of such information.

If you wish to discontinue email correspondence at any time, simply follow the instructions for doing this, included in every email we send, or contact us by sending an email message to: info@dgiordano.com

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@dgiordano.com.

COOKIES

A cookie is a string of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user returns. The Site uses cookies to help identify and track users, patterns of usage, and access preferences. The Site also uses temporary “session” cookies to make sure that you are remembered as you navigate through various pages of the Site. If you do not want to have cookies placed on your computer you can set your browser to refuse cookies before using the Site, with the drawback that certain features of the Site may not function properly without the aid of cookies.

SERVER STATISTICS

We collect general statistics to track user trends on our Site. These statistics include hits to our server, the types of browsers used to access our Site, page views, and navigational patterns. This type of information helps us track “where” our users are coming from so that we can target strong demographic areas and determine the most effective ways to communicate with our users.

PROTECTION OF OUR INFORMATION

We use reasonable physical, electronic, and administrative safeguards to help us protect the security, integrity and confidentiality of data stored on our system. The Site encrypts your credit card number and other personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. Except as specified in this Privacy Policy, we use commercially reasonable efforts to limit access to your personal information to the employees, officers, third-party contractors, and strategic partners of Rahya Jewelry Design who need the information in order to perform their duties. While no system is 100% secure, we believe that the measures we have implemented minimize the risk of security breach to an appropriate level given the types of information involved.

HOW WE USE YOUR INFORMATION

Dominique Giordano Jewelry Design will use your personal information in an effort to improve your shopping experience and provide you with information, products or services that we think may be of interest to you. For example, we may share the personal information you provide to us as well as demographic information and purchase history we collect with strategic partners, such as suppliers, in order to select products that we believe may be of interest to you. Within that framework, any of our employees, third-party contractors or strategic partners whom are given access to your personal information will be contractually obligated to keep such information confidential and to use the information only to provide the services we ask them to perform for you and for us.

Except as set forth above, Dominique Giordano Jewelry Design does not rent or sell personal information to anyone, including third parties intending to use such information for direct marketing purposes. We may provide aggregate statistics, which do not include personal information, about our customers, sales, traffic patterns and related Site information to reputable third party vendors. We may also disclose personal information we collect from you if required to do so by law or in the good-faith belief that disclosure is reasonably necessary to protect the property or rights of Dominque Giordano Jewelry Design, third parties or the public at large.

EXTERNAL LINKS

We may provide links to the websites of other companies through our Site. We are not responsible for how these other companies collect, use, disclose, or secure the information that you provide them. If you choose to access a third party website linked to our Site, you do so at your own risk and subject to any terms of service or privacy policy (if any) associated with such third party websites.

COLLECTION OF INFORMATION FROM CHILDREN

Dominique Giordano Jewelry Design does not solicit personal information from children. If you are not 18 years old or older you are not authorized to use the Site. If we learn that a user is under 13 years of age, we will promptly delete any personal information we have collected about that user.

CHANGES TO THIS POLICY

Dominique Giordano Jewelry Design may change this Privacy Policy from time to time at our sole discretion. We encourage users to frequently check this page for any changes to this Privacy Policy. Your continued use of the Site and provision of any personal information after any change in this Privacy Policy will constitute your acceptance of such Privacy Policy change. However, we will not use information previously provided to us except in accordance with the then-applicable Privacy Policy that was posted on the Site.

If you have questions or suggestions regarding this Privacy Policy or our privacy practices please send an email message to: info@dgiordano.com

© Dominique Giordano Jewelry Design, LLC. All rights reserved.

Dominique Giordano Jewelry Design, LLC (the "Company") maintains this website (the "Website") as a service to its customers, potential customers, and other interested parties. Your use of this Website and its related services is subject in all respects to these terms and conditions. If you are under 18 years of age, you may only use this Website with the approval of your parent or legal guardian, including your parent's or legal guardian's agreement that your use of this Website will be governed by and will comply with these terms and conditions.

Copyright and Trademark Information

The Website, and the information which it contains, is the property of the Company and its affiliates and licensors, and is protected from unauthorized copying and dissemination by United States copyright law, trademark law, international conventions and other intellectual property laws.

Use of the Company's Website and Its Content

The information contained in the Website is for general guidance on topics selected by the Company. Such information is provided on a blind basis, without any knowledge as to your identity or specific circumstances. The application and impact of relevant laws will vary from jurisdiction to jurisdiction. There may also be delays, omissions, or inaccuracies in information contained in the Website. The information on this Website is provided with the understanding that the Company and various authors and publishers providing such information do not constitute the rendering of professional advice or services. As such, information on the Website should not be relied upon or used as a substitute for consultation with professional advisors.

The Company may alter, suspend, or discontinue this Website at any time for any reason, without notice or cost. The Website may become unavailable due to maintenance or malfunction of computer equipment or other reasons.

No part of the Website may be reproduced or transmitted in any form, by any means, electronic or mechanical, including photocopying and recording, except that the Company authorizes you to view, copy, download, and print the Company's documents (such as press releases and FAQs) that are available on the Website, subject to the following conditions:

The documents may be used solely for noncommercial, informational purposes.
The documents may not be modified.
Copyright, trademark, and other proprietary notices may not be removed.
Nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use this Website or any documents displayed on the Website, through the use of framing or otherwise, except: (a) as expressly permitted by these terms and conditions; or (b) with the prior written permission of the Company or such third party that may own the copyright of material displayed on the Website.

Privacy Policy

The Company's Privacy Policy is available at Privacy Policy and is hereby incorporated by reference into these terms and conditions.

Accuracy of Content and Future Modifications to Website

The information on the Website is believed to be complete and reliable; however, the information may contain technical inaccuracies or typographical errors. In addition, the Company information provided by this Website was current as of the date on which the information was first posted or otherwise made available. The information in any press releases provided by the Website was current as of the date of the particular press release. We update the information provided by this Website as we deem appropriate.

If you have any questions about the existence of more current information, please send those questions to contact@rahya.com. We take your questions and requests for information seriously, and we will do our best to respond in a timely manner. However, we cannot guarantee a prompt response in all cases.

The Company reserves the right to make changes to document names and content, product or service specifications, or other information without obligation to notify any person of such changes.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, tags, or pixels.
    • Disclosure for a business purpose: shared with our processor Shopify 
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site 
  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify 
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Last updated: 2-12-2023